FAQ

Frequently asked questions

If your question isn't here, email contact@windoorproperties.com or call (888) 851-9273. We answer.

The process

How does it work?+

Three steps. (1) Tell us about your property — submit the form or call us. (2) We send a written cash offer in 24–48 hours. (3) If you accept, we close on your timeline — as fast as 7 days. We handle title, paperwork, and all closing costs.

How fast can you close?+

As fast as 7 days. We're a true cash buyer with no financing contingencies, so nothing delays the close. If you need more time we work to your timeline — many sellers prefer 14–30 days for a smoother move.

Do I need an agent?+

No. We buy direct from the owner. (If you do have an agent, that's also fine — we work with agents and pay full commissions to them at close.)

What if I'm not sure I want to sell?+

Submit anyway. Our offer is 100% no-obligation. We give you our best price; you decide. No pressure, no follow-up sales calls if you pass.

The offer

How do you decide the offer amount?+

Same way any sophisticated buyer does: comparable sales in the immediate area, current market conditions, the specific condition of the property, our estimated rehab/holding costs, and what we'd realistically resell for. We then back out our margin and show you the number. It's transparent — ask us how we got there and we'll walk you through it.

Will I get full market value?+

We're upfront: a fast as-is cash sale typically nets less than a polished, listed sale that takes 4–6 months to close. The trade-off is speed, certainty, and zero out-of-pocket costs. For many sellers (foreclosure, inherited, distressed property, divorce, relocation, tired-landlord situations), a faster certain close beats a slower uncertain higher number.

Are your offers really firm?+

Yes. The offer we put in writing is the offer we close on. We don't renegotiate at the inspection table or on closing day. If we sign it, we close it.

Fees and costs

Are there any fees or commissions?+

Zero. No agent commissions (~6% saved). No closing costs (we cover them). No hidden fees. The cash offer we make is the cash you walk away with.

Do you charge for the property valuation?+

No. The offer is free. There's no fee at any step.

Property condition

Do I need to make repairs first?+

Never. We buy houses AS-IS. Foundation issues, fire damage, water damage, hoarder situations, code violations, dated finishes — we've seen and bought it all. You don't fix anything.

What if my property has serious damage?+

Send it to us. We've bought properties with foundation problems, fire damage, flood damage, mold, hurricane damage. We do the math; you don't have to. The offer reflects the condition fairly.

Do I need to clean the property out?+

Not necessarily. We can take properties as-is, including with personal belongings still inside. If you want to take certain items, we work that into the timeline.

Special situations

Will you buy if I'm in foreclosure?+

Yes — and we move fast. If your auction date is approaching, tell us as soon as possible. We've closed days before scheduled foreclosure auctions and would rather help you keep equity than see you lose the house.

What if my property has tenants?+

No problem. We buy tenant-occupied properties regularly. We can close with tenants in place or work with you on a clean transition — whatever makes sense for the lease.

Will you buy an inherited property going through probate?+

Yes. We work with executors, administrators, and family members. We've handled inherited properties across multiple states. We'll work with the probate timeline.

What if there are liens or back taxes?+

We handle complex title situations every day. Send us the property and we'll figure out what can work. Often the offer accounts for paying off liens at close, so you walk away clean.

Property types

What types of properties do you buy?+

Single-family homes, condos, townhomes, duplexes, triplexes, fourplexes, small multi-family up to 9 units, and mobile homes with land. Plus vacant land case-by-case.

Do you buy in my area?+

Our active markets are Dallas, Fort Worth, Houston, Austin (TX), Atlanta (GA), and Saint Louis (MO). If you're just outside, send the address anyway — we may look at it or refer you to a trusted partner.

After the sale

When do I get paid?+

On closing day, the funds wire to you (or to whoever is designated to receive proceeds). Typically same-day at closing, or next business day depending on the title company.

Can I stay in the property after closing?+

Often yes — many sellers prefer to close fast and then stay 7–30 days while they finish the move. We can structure a leaseback at closing for an agreed period.