Privacy policy

When you submit a property through our website or contact us, we collect information you choose to provide, including:

• Contact information: name, email, phone number
• Property information: address, condition, your reason for selling, photos (if you choose to share)
• Information you provide in any free-text field, email, or phone conversation

Our website also automatically collects standard analytics data — pages visited, browser type, IP address, time on site — through tools like Google Analytics. This is aggregated and not used to identify you personally.

We use the information you provide to:

• Evaluate your property and prepare a cash offer
• Communicate with you about your property and our offer
• Manage transactions if you decide to sell to us (title work, closing logistics, payment)
• Improve our website and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information with:

• Service providers who help us operate (CRM, email service, title companies, attorneys) under confidentiality agreements
• Real estate professionals when an agent submits a deal on your behalf, or when you authorize us to coordinate with one
• Government or legal authorities if required by law (subpoena, court order, etc.)

We retain submission data for as long as necessary to evaluate your property, complete a transaction, and meet our legal/tax obligations afterwards (typically 7 years). You can request deletion of your data at any time by emailing contact@windoorproperties.com.

Our website uses cookies for basic functionality and analytics (Google Analytics, similar standard tools). You can disable cookies in your browser; some site features may not work as expected if you do.

You can request access to, correction of, or deletion of your personal information by contacting us at contact@windoorproperties.com. Residents of California, Texas, and other states with applicable consumer privacy laws have additional rights — we'll honor them when applicable.

We may update this policy periodically. The "Last updated" date above will reflect any change. Material changes will be communicated through the website.

Questions? Email contact@windoorproperties.com or write to:

Windoor Properties
5900 Balcones Dr Suite 100
Austin, TX 78731