Legal

Terms & Conditions

Last updated: September 14, 2026. These terms govern your use of the Windoor Properties website and services, including our text messaging (SMS) program. By using our website, submitting a form, or opting in to text messages, you agree to them. Our Privacy Policy explains how we handle your information and is part of these terms.

1. Who we are

Windoor Properties ("Windoor," "we," "us," or "our") is a real estate investment company. We buy houses directly from homeowners, work with real estate agents who bring us properties, and share investment opportunities with investors. Our office is at 5900 Balcones Dr Suite 100, Austin, TX 78731. You can reach us at contact@windoorproperties.com or 1 (888) 851-9273.

2. Using our website

You may use this website to learn about our services, request a cash offer, submit a property, or contact us. In doing so you agree to:

  • Provide information that is accurate and complete, and keep it current
  • Only submit a property you own or are authorized to represent
  • Be at least 18 years old
  • Not misuse the site — no scraping, automated submissions, attempts to access other users' information, or anything that interferes with the site's operation

3. Cash offers and property submissions

Requesting an offer is free and carries no obligation. An offer we send you is an invitation to negotiate, not a binding commitment. Neither you nor Windoor is bound to a sale until a written purchase and sale agreement is signed by both parties. Offers are based on the information available to us at the time and may be revised if a property turns out to be materially different from what was described.

We buy as a principal for our own account and for our investment partners. We are not acting as your real estate agent, broker, attorney, tax advisor, or financial advisor, and nothing on this website is legal, tax, or financial advice. A purchase agreement may be assigned to an affiliated or partner buyer where its terms allow. You are always free to consult your own professionals before signing anything.

4. Real estate agents

If you submit a property on behalf of a client, you represent that you are a licensed agent with your client's authority to do so. Any commission or fee we pay an agent is governed solely by the executed purchase agreement or a separate written agreement, not by this website.

5. Investor portal

Deal information in our investor portal — including estimated after-repair values, repair estimates, rents, and photos — is provided for informational purposes only, reflects our opinion at the time, and is not guaranteed. You are responsible for your own due diligence. An offer or expression of interest submitted through the portal is non-binding on both sides until a written assignment or purchase agreement is executed. Access to the portal may be limited or revoked at our discretion.

6. Communications

When you give us your contact information, you agree that we may contact you by phone, email, and text message about your inquiry, your property, or our services. Calls may be recorded or monitored for quality and training. You can ask us to stop any type of communication at any time by contacting us at contact@windoorproperties.com or 1 (888) 851-9273. Text messages are governed by the SMS Program terms in Section 7.

7. Text messaging (SMS) program terms

Windoor Properties operates a text messaging program (the "SMS Program") so we can respond quickly to homeowners, agents, and investors who contact us. These SMS Program terms apply to anyone who opts in. The program has two separate parts — informational messages and promotional messages — and you consent to each one independently.

SMS Program at a glance
  • Informational messages (with your consent): Replies to your inquiry, cash-offer updates, appointment scheduling and reminders, transaction and closing updates, follow-ups about your property, and deal alerts and offer updates for investors and agents.
  • Promotional messages (separate, optional consent): Occasional market updates, special offers, and news about our services — sent only if you opt in to them separately.
  • Message frequency: Message frequency varies based on your inquiry and where you are in the process.
  • Cost: Message and data rates may apply.
  • Opt out: Reply STOP to any message to cancel at any time.
  • Help: Reply HELP to any message, email contact@windoorproperties.com, or call 1 (888) 851-9273.
  • Privacy: Your mobile number and opt-in information are never shared with third parties or affiliates for marketing or promotional purposes.

7.1 How you opt in

On our website, every form that asks for your mobile number shows two separate checkboxes: one to receive informational text messages about your inquiry, and one to receive promotional text messages. Both boxes are unchecked by default, both are optional, and you can check either one without the other. You can submit any form without checking either box. You may also opt in to informational messages by sending a text message to one of our business numbers, or by giving a member of our team your express permission to text you, by phone or in writing. Consent to receive text messages is not a condition of any purchase, sale, or service.

7.2 What we send and how often

Informational messages relate to your interaction with us: responses to your inquiry, questions about your property, cash-offer updates, appointment scheduling and reminders, transaction and closing updates, and deal alerts and offer updates for investors and agents who asked for them.

Promotional messages are occasional marketing texts — market updates, special offers, and news about our services. We send them only to people who have separately checked the promotional-messages box or otherwise given us express written permission for marketing texts.

Message frequency varies depending on your inquiry and where you are in the process — you may receive several messages in a week during an active conversation or transaction, and few or none otherwise.

7.3 Cost

Message and data rates may apply.Windoor does not charge for text messages, but your mobile carrier's standard messaging and data rates apply to every message sent and received. Contact your carrier for details about your plan.

7.4 How to opt out

Reply STOP to any message from us and you will be unsubscribed from all of our text messages, informational and promotional alike. You will receive one final confirmation message and no further texts unless you opt in again. STOP, END, CANCEL, UNSUBSCRIBE, and QUIT all work. To stop only promotional texts and keep informational ones, email contact@windoorproperties.com or call 1 (888) 851-9273. Opting out of text messages does not affect other communications you have agreed to receive, and it does not affect any pending transaction.

7.5 Help and support

Reply HELP to any message for assistance. You can also reach our team at contact@windoorproperties.com or 1 (888) 851-9273, Monday through Friday, 9am–6pm Central.

7.6 Carriers and delivery

The SMS Program is available on major U.S. carriers, including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your network operator, and we are not responsible for messages that are delayed, lost, or misdirected.

7.7 Your number

You represent that you are the owner or authorized user of the mobile number you provide. If you change or deactivate your number, please let us know so we can update our records.

7.8 Privacy of your mobile information

We do not share, sell, rent, or transfer your mobile phone number, text-messaging opt-in status, or consent to any third party or affiliate for marketing or promotional purposes. The only parties that handle this information are the messaging platform and carriers that deliver our texts, and they use it solely to send messages on our behalf. Full details are in our Privacy Policy.

7.9 Changes to the SMS Program

We may modify or discontinue the SMS Program at any time. Material changes will be posted on this page with an updated date.

8. Intellectual property

The content on this website — text, graphics, logos, photos, and design — belongs to Windoor Properties or its licensors and is protected by copyright and trademark law. You may view and print pages for your personal, non-commercial use. Any other use requires our written permission.

9. Disclaimers

This website and its content are provided "as is" without warranties of any kind, express or implied. Blog posts, guides, and market commentary are general information, not advice for your specific situation. We do not guarantee that we will make an offer on any property, that any offer will be accepted, or that a transaction will close on any particular timeline.

10. Limitation of liability

To the fullest extent permitted by law, Windoor Properties and its owners, employees, and contractors will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this website or reliance on its content. Nothing in these terms limits rights or remedies that cannot be limited under applicable law, including obligations under a signed purchase agreement.

11. Governing law

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute arising from these terms or your use of the website will be brought in the state or federal courts located in Travis County, Texas. This section does not override the dispute-resolution terms of any signed purchase agreement.

12. Changes to these terms

We may update these terms periodically. The "Last updated" date at the top of this page will reflect any change. Continued use of the website after a change means you accept the updated terms.

13. Contact

Questions about these terms or the SMS Program? Email contact@windoorproperties.com, call 1 (888) 851-9273, or write to:
Windoor Properties
5900 Balcones Dr Suite 100
Austin, TX 78731